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It was a weekday stay, so it wasn't high occupancy. We were given early check-in. Right in the city. Friendly and helpful staff. When we were out, they communicated with us through messages. Breakfast was delicious but lacked variety. Attentive servers. There are in room or in spa centre for massages/treatments. Comfy bed. A full body length mirror will be good.
Hasanal
July 2025
Aside from being a great hotel with excellent facilities—which is beyond question—the restaurant staff here is consistently friendly, and Ms. Adalina truly stands out for her exceptional service. As a regular guest, I always feel welcomed and well cared for. Ms. Adalina’s warm, professional, and consistently outstanding hospitality is one of the main reasons I keep coming back. Highly recommended!
Suhaimy
July 2025
Location was great, it was a 5 minutes walk to Grand Batam Mall. There's eateries and spa centres nearby as well. Room was simple. nice and clean. Breakfast was okay. They have an upgrading in some part of the building from 10am to 5pm, noise level was okay, bearable, as the loudest was at the lobby. so no issue for us.
Norfaieza
July 2024
All about this hotel. Stay very efficient, friendly, helpful and responsive. Food especially breakfast foods really yummy. Until now I really remembered the taste of nasi goreng, very delicious. Room very clean and comfortable. Wifi no lagging.
Fida
December 2024
The bed was comfortable and the location was amazing. Just a short walk to GBM and other eating places. The staff were friendly too! For the price, it was so worth it!! Would come back!
Judah
September 2023
My second stay here & I'm grateful to the front desk guy who helped me changed from 2 seperated room to a connecting room (since I came with family) with no fuss & smooth exchanged. Overall I enjoyed my stay here & everything is good & looking forward to stay here again in my next visit
Rashid
July 2025
The location is walking distance to Batam Grand Mall and BCC, food court and massage places. The bed is very comfortable, although it will be perfect if the air con does its job well. The hotel staff are very polite and take my feedback very seriously.
Chin
March 2025
I like the bed Staff very discipline & well manners
Fong
August 2023
I love the bath. I booked this for the bathtub. highly recommend doing this + getting 2hr Bali massage nearby. it was hot weather when I came, I pmuch just stayed in the hotel and watched TV.
Lin
May 2025
There is a Grand Batam Mall less than 5 minutes away from the hotel. It takes about ten minutes to walk to places like A2 food center and Batam City Square. The room is decently sized. The staff were friendly, and I was given a connecting room as requested.
Wendy
June 2023
Reservations:
+1 (888) 385-8465